Rivoa Terms of Service

1. Acceptance of Terms

By accessing or using Rivoa, you confirm that you are at least 18 years old, have the legal capacity to enter into binding contracts, and agree to comply with these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Services Overview

Rivoa provides payment gateway solutions, merchant account setup, risk management tools, subscription optimization, chargeback prevention, routing, compliance tools, and other merchant services designed to facilitate online transactions and support merchant growth.

3. Account Registration and Security

You must create an account to access certain Services. You agree to provide accurate, complete information and keep your account credentials secure. You are responsible for all activities under your account. Notify Rivoa immediately if you suspect unauthorized access.

4. Merchant Obligations

• Compliance: You agree to comply with all applicable laws, regulations, and card network rules in connection with your use of the Services.
  
• Prohibited Activities: You may not use the Services for illegal, harmful, or fraudulent activities, including but not limited to money laundering, terrorist financing, or prohibited products as defined in our Acceptable Use Policy.
  
• Data Accuracy: You agree that all information you provide to Rivoa is accurate and current, and you will promptly update any changes.
  
  

5. Fees and Payments

Fees for the Services are outlined in your merchant agreement or on our website. You authorize Rivoa to deduct applicable fees and charges from your account or settlements. All fees are non-refundable unless otherwise stated.

6. Intellectual Property

All Rivoa trademarks, logos, and content are owned by Rivoa or its licensors. You may not copy, modify, distribute, sell, or lease any part of our Services or included software without our prior written consent.

7. Privacy and Data Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data. You agree to implement security measures to protect your customers’ data in compliance with applicable laws and PCI DSS standards.

8. Termination

Rivoa may suspend or terminate your access to the Services at any time for violation of these Terms, applicable laws, or if your activities present harm or risk to Rivoa, its partners, or other users. You may terminate your account by contacting us in writing, subject to outstanding obligations.

9. Disclaimers and Limitations of Liability

The Services are provided “as is” without warranties of any kind. To the maximum extent permitted by law, Rivoa disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Rivoa is not liable for indirect, incidental, or consequential damages arising from your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless Rivoa, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Services or violation of these Terms.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.