1. Information We Collect
We collect the following types of information:
1.1 Information You Provide
- Account Information: Name, email, phone number, company details, address, and payment information when you create an account or onboard as a merchant.
- Compliance and KYC Data: Identification documents, banking information, and other details required for verification and regulatory compliance.
- Communication Data: Information you provide when you contact us for support or sales inquiries.
1.2 Information We Collect Automatically
- Usage Data: IP address, browser type, device information, pages visited, and access times for analytics and service improvements.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookies via browser settings.
1.3 Information from Third Parties
We may receive information from partners, payment networks, banks, and verification providers to operate our Services and perform compliance checks.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services
- Verify identity and conduct KYC/AML checks
- Process payments and settlements
- Prevent fraud and manage risks
- Communicate with you about your account, services, and updates
- Comply with legal obligations and regulatory requirements
- Analyze usage for business insights and improvements
- Market our services to you, where permitted by law
3. How We Share Your Information
We may share your information with:
- Service Providers: Vendors assisting in operations, compliance, payment processing, analytics, or IT support.
- Banking Partners and Payment Networks: To facilitate transactions and compliance checks.
- Legal and Regulatory Authorities: When required by law, regulation, or to protect our rights.
- Business Transfers: In connection with mergers, acquisitions, or asset sales.
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures, including encryption, access controls, and regular monitoring to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Withdraw consent where processing is based on consent
- Receive your data in a portable format
To exercise these rights, contact us at [Insert Contact Email].
7. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. We implement safeguards to protect your data in accordance with this Policy and applicable laws.
8. Children’s Privacy
Our Services are not directed at individuals under 18. We do not knowingly collect data from children. If you become aware of such collection, please contact us to delete the data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Services constitutes acceptance of any changes.
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